Terms of Service

1. Eligibility and Accounts

• You must provide accurate, current, and complete registration information.
• You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs through your account.
• Vitality may suspend or restrict access where account information is false, security is at risk, or these Terms are violated.

2. Services Provided

Vitality may provide online registration, profile management, account authentication, membership status views, subscription-related services, customer support features, attendance history, QR or NFC access features, and related website or mobile functionality.

3. Acceptable Use

You agree not to misuse the services. Prohibited conduct includes:

• Attempting unauthorized access to accounts, systems, devices, or credentials.
• Using another person's identity, login, QR code, NFC token, or access credential without authorization.
• Interfering with site operations, security controls, or service availability.
• Uploading malicious code, scraping the service unlawfully, or using the platform in violation of applicable law.

4. Membership and Access

• Gym access and digital credentials remain subject to active membership status, business rules, and safety or operational controls.
• Vitality may disable, rotate, or revoke access credentials where necessary for security, expiration, misuse prevention, or account changes.
• Displayed subscription or attendance data is provided for convenience and may be corrected if operational records require adjustment.

5. Fees, Billing, and Renewals

If fees, memberships, renewals, or paid services are offered, you agree to pay applicable amounts under the terms provided to you at the time of purchase or renewal. Specific payment, refund, freeze, cancellation, and renewal rules may be governed by separate membership paperwork, invoices, or local business policies.

6. Health and Safety Notice

Vitality's digital services do not provide medical advice. Any training, wellness, attendance, or profile information made available through the service is for general operational and informational purposes only. You remain responsible for obtaining appropriate medical guidance before participating in physical activity where needed.

7. Intellectual Property

The Vitality name, branding, software, content, interfaces, and related materials are owned by Vitality or its licensors and are protected by applicable intellectual property laws. Except as permitted by law or with written authorization, you may not copy, modify, distribute, reverse engineer, or commercially exploit the service or its materials.

8. Privacy

Your use of the service is also governed by the Privacy Policy, which describes how Vitality collects, uses, stores, and shares personal information.

9. Suspension and Termination

Vitality may suspend, limit, or terminate access to all or part of the service at any time if reasonably necessary for maintenance, security, legal compliance, misuse prevention, or violation of these Terms. You may stop using the service at any time. Requests for account deletion may be sent to support@vitality961.com.

10. Disclaimers

The service is provided on an as-available and as-is basis to the fullest extent permitted by applicable law. Vitality does not guarantee uninterrupted availability, absolute accuracy, or error-free performance.

11. Limitation of Liability

To the fullest extent permitted by law, Vitality and its affiliates, officers, employees, contractors, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business interruption arising from or related to the service.

12. Indemnity

You agree to indemnify and hold harmless Vitality and its affiliates, personnel, and service providers from claims, liabilities, damages, losses, and expenses arising from your misuse of the service, violation of these Terms, or infringement of another party's rights.

13. Changes to the Service or Terms

Vitality may modify, suspend, or discontinue features of the service and may update these Terms from time to time. Continued use of the service after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by law.

14. Governing Law and Disputes

These Terms are governed by the laws applicable to Vitality's operations, excluding conflict-of-law principles, unless mandatory law in your jurisdiction requires otherwise. Before filing a formal dispute, you agree to contact Vitality at support@vitality961.com so the matter can be reviewed in good faith.

If you want these Terms tailored to a specific legal entity name, governing jurisdiction, refund policy, or local consumer-law wording, those details should be filled in explicitly rather than left generic.

15. Contact

For support or legal notices related to these Terms, contact Vitality at support@vitality961.com or by phone at +961 81 524 052.